| Job Title: |
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Head of Quality Assurance /Quality Control |
| Category: |
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Quality Assurance (QA) |
| Total Positions: |
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1 |
| Job Location: |
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Islamabad |
| Gender: |
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No Preference |
| Age: |
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18 to 50 years |
| Minimum Education: |
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Bachelors |
| Degree Title: |
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Bachelor's degree in Engineering, Quality Management, or related technical field |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
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10 Years |
| Apply By: |
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Jul 17, 2025 |
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| Job Description: |
The Head of QA/QC is responsible for establishing and maintaining the highest standards of quality across all products and processes. This leadership role oversees both Quality Assurance (process-oriented) and Quality Control (product-oriented) functions to ensure compliance with industry regulations, customer requirements, and continuous improvement initiatives.
Key Responsibilities
1. Quality Strategy & Leadership
Develop and implement the organization's quality management strategy aligned with business objectives Lead and mentor the QA/QC team, fostering a culture of quality excellence Establish quality KPIs and report to senior management on performance metrics
2. Quality Systems & Compliance
Maintain and improve the Quality Management System (QMS) in compliance with ISO 9001, GMP, or other relevant standards Ensure adherence to regulatory requirements (FDA, CE, OSHA, etc. as applicable) Oversee document control including SOPs, work instructions, and quality manuals
3. Process Improvement
Implement Lean/Six Sigma methodologies to reduce defects and improve efficiency Lead root cause analysis and corrective/preventive actions (CAPA) Drive continuous improvement initiatives across all departments
4. Product Quality Oversight
Establish quality control procedures for incoming, in-process, and final inspection Manage non-conformance processes including quarantine and disposition Oversee testing protocols and laboratory operations (if applicable)
5. Supplier & Customer Quality
Manage supplier quality through audits and performance monitoring Handle customer quality complaints and warranty claims Conduct quality audits (internal, supplier, and customer)
Qualifications & Requirements Education & Experience
Bachelor's degree in Engineering, Quality Management, or related technical field 10+ years in QA/QC roles with 5+ years in leadership positions Experience in [specify industry: manufacturing, pharma, construction, etc.]
Technical Skills
Expert knowledge of quality standards (ISO 9001, AS9100, IATF 16949, etc.) Proficiency in quality tools (FMEA, SPC, Control Plans, MSA) Experience with quality testing equipment and methodologies
Certifications (Preferred)
Soft Skills
Strong leadership and team management abilities Excellent problem-solving and decision-making skills Effective communication with all organizational levels |
| Company Information |
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Company Name: Pakistan Revenue Automation (Pvt) Ltd
Company Description:
Pakistan Revenue Automation (Pvt.) Ltd. (acronym – PRAL) has extensive experience of working with federal and provincial tax and revenue agencies to provide wide variety of tax and revenue collection solutions. Since its incorporation in June, 1994, PRAL has been involved in the development of wide array of tax and revenue related solutions pertaining to Income Tax, General Sales Tax, Federal Excise, Customs, Capital Value Tax, Provincial Sales Tax & Services. etc.
Over more than two decades of services, PRAL has gained valuable experience of increasing efficiency and efficacy of tax and revenue agencies through use of latest Information and Communication Technologies with Business Process Improvement / Re-engineering. PRAL has also proven its expertise in the areas of software development, project management, technical advisory and consulting services, managing data centers, large databases management, network administration, software implementations, trainings and data entry services. This wide spectrum of services offered by PRAL facilitates our valued customers looking for One-Stop Shop solutions from conceptualization to post-implementation operations.
The essence of PRAL’s business strategy is to develop sustainable partnerships with its customers thus acting as a catalyst in transforming and adapting its IT solutions and integrating these to the “New Wave of Technological Innovations” to meet the global requirements of tax and revenue agencies.
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