IT Support Executive  
Mudita Private Limited   More jobs from this company

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Job Title:   IT Support Executive
Category:   Networking
Total Positions:   1
Job Location:   Karachi
Gender:   No Preference
Age:   27 to  years
Minimum Education:   Bachelors
Degree Title:   IT in speciality
Career Level:   Experienced Professional
Minimum Experience:   1 Year
Salary Range:   PKR 0 to 0 per Month
Apply By:   May 15, 2021
     
     
 
Job Description:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

  • Respond to queries either in person or over the phone.
  • Write training manuals.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking technical help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage.
  • Run reports to determine malfunctions that continue to occur
  • Communication Skills is a must.

Company Information
 
Company Name:  Mudita Private Limited
Company Description:
Service Provider

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