Job Title: |
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IT Support Executive |
Category: |
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Networking |
Total Positions: |
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1 |
Job Location: |
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Karachi |
Gender: |
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No Preference |
Age: |
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27 to years |
Minimum Education: |
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Bachelors |
Degree Title: |
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IT in speciality |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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1 Year |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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May 15, 2021 |
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Job Description: |
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Respond to email messages for customers seeking technical help.
- Ask questions to determine nature of problem.
- Walk customer through problem-solving process.
- Install, modify, and repair computer hardware and software.
- Clean up computers.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Follow up with customers to ensure issue has been resolved.
- Gain feedback from customers about computer usage.
- Run reports to determine malfunctions that continue to occur
- Communication Skills is a must.
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Company Information |
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Company Name: Mudita Private Limited Company Description: Service Provider
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